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Sales & Service

More than any other areas, sales and customer service shape your company’s external image. With extensive expertise, creativity, and experience, we elevate your service portfolio to new heights. We develop sales strategies, support the enhancement of after-sales services, and guide you into new markets and segments.
Your Challenge

You have the challenge; we provide the answers.

  1. What challenges arise when integrating digital sales and service strategies?
  2. How do I expand my service portfolio?
  3. How can I improve effectiveness in service and sales management to increase customer satisfaction?
  4. What partners do I need to expand my market and positioning?
  5. How can I ensure that my sales and service teams have the skills and resources needed to meet changing market demands?
  6. How do I enter new markets?
  7. What is my product?
  8. What services do I offer today, and what will I offer in the future?
Our Services

Objective: Completely satisfied customers who are eager to return and recommend your company.

Service Management
Service Portfolio
Business Development
Sales Management
Our Approach

We guide and lead you to a holistic and sustainable solution.

We don’t just implement your requests; we see them as challenge and collaboratively develop the best long-term solution for you.

We work hand in hand with you and our partners, combining our expertise with your experiences. We analyze and anticipate both requirements and unforeseen factors, successfully implementing sustainable, long-term, and future-proof projects with you.

#1

The analysis

Understanding today:

Analysis of the core team, internal communication, the status quo and the current situation.

#2

The initialization

Understanding tomorrow:

Future options and business models are developed in order to identify growth potential and value propositions.

#3

The activation

Determine the direction:

Define the strategic direction of the company and create the necessary organizational conditions.

#4

The realization

Shaping the future:

Operational management and implementation of the transformation, which can be measured through the introduction of a controlling system.

#1 The analysis

Understanding today:

Analysis of the core team, internal communication, the status quo and the current situation.

#2 The initialization

Understanding tomorrow:

Future options and business models are developed in order to identify growth potential and value propositions.

#3 The activation

Determine the direction:

Define the strategic direction of the company and create the necessary organizational conditions.

#4 The realization

Shaping the future:

Operational management and implementation of the transformation, which can be measured through the introduction of a controlling system.

Your Benefits

These are your benefits

Customer-Centric Approaches

Development of customer-oriented sales and service approaches to maximize customer satisfaction and build long-term relationships.

Agile Response to Market Trends

Rapid adaptation to changing market trends and customer needs to remain competitive.

Adaptability

Promotion of agile adaptability to quickly respond to changing market conditions and customer requirements in the transport ecosystem.

Customer Relationship

Implementation of efficient systems and processes to improve customer relationships and increase customer satisfaction.

Our References

Your success drives us – every day anew.

Reference

Fatzer AG

Development and support of a new business area – Fatzer Smart Service

Services:

  • Strategy Development
  • Organization and Process Management
  • Service Portfolio
  • Service Organization
  • Business Development & Sales Management

Service Period:
Since May 2022

“Professional support and guidance from claystreetX for over two years. Their expertise in service, international experience, and especially their professional approach convince us daily that together we will achieve our long-term goals. Their commitment and expertise significantly contribute to the success of the project.”

– Philipp Enzler, Director of Sales and Member of the Executive Board

Our Partner Network
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